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Samsung confirms Galaxy Fold delay, shares ‘initial findings’ on faulty units – TechCrunch

Samsung confirms Galaxy Fold delay, shares ‘initial findings’ on faulty units – TechCrunch samsung confirms galaxy fold delay, shares ‘initial findings’ on faulty units – techcrunch - 2Q   - Samsung confirms Galaxy Fold delay, shares ‘initial findings’ on faulty units – TechCrunch


Samsung has just confirmed that it will delay the release of the Galaxy Fold. Confirming this morning’s report, the company sent TechCrunch a statement noting that the foldable will not make its previously announced Friday ship date.

Once again, no details on availability are forthcoming — which is honestly probably for the best, as the company assesses the situation. The news follows reports of malfunctioning displays from multiple reviewers. They were in the minority — ours is still working just fine — but three or four in such a small sample size is enough to raise concern.

The company says it will “announce the release date in the coming weeks.”

The statement is understandably still a bit defensive, but this time out, Samsung actually has “initial findings” to share from those faulty units. According to the company,

Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.

It’s bad news for the device that’s being positioned as the future of both Samsung and the mobile space in general, but the company’s been through worse PR and come out largely unscathed. The Galaxy Note 7 ultimately did little to damage Samsung’s bottomline, thanks to a booming component business. And that product was already shipping — resulting in two separate recalls.

At least here the company was able to delay the device before it started shipping. It’s hard to say precisely how widespread these issues are — and preproduction units are notorious for having issues. But the statement does appear to a cautious admission that there’s more going on here than just reviewers accidentally peeling back the protective layer.

 



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